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SMBs and the Cloud–Still Not There. GlueCon Session
I received news of an interesting survey recently. In a study of over 500 decision makers in business under 1000 employees, when asked about cloud computing, well over half of respondents replied that...
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Customer Support isn’t Binary–On Zendesk Voice
I spend a lot of time talking with technology startups about the way they engage with customers and prospects. Much of that time is spent explaining (in the nicest possible way) that, apart from a few...
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Technology Democratization In Action
Initially posted on the Rackspace Blog. For a few years now I’ve noticed a convergence in the different areas I write about. Almost 20 years ago I wrote a paper about the dawn of a new type of...
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Diversity Analysis Becomes Diversity Limited–What’s In a Name?
For awhile now I’ve been thinking about how best to describe what I “do”. I run Diversity, a pretty diverse (hence the name) operation which covers a bunch of different things – I spend time...
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IT Central Station Launches–A “Yelp for Enteprise IT”
This one from the “trying to bring something from the consumer world into the enterprise but failing” category. IT Central Station is launching today and billing itself as the first tech product review...
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BMC Launches MyIT – Bridging the IT/Business Divide
Cross posted from the BMC blog. I spend most of my time talking to technology vendors, IT folks and business people all in an effort to drive organizational benefits through the use of technology. Over...
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Required Reading – The Promise of the Internet of Things
My friends and respected technologists Christian Reilly and Justin Burleigh are often to be found deep in discussion while cradling a pint of Stella. Often these discussions point to what they sees as...
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On the Ethic of Delivery – Required Watching
Over the past few years I’ve been a kind of informal adviser to the Defrag event. The role is less than onerous, Eric Norlin totally understands what his participants (and at defrag, attendees really...
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The Future of Organizations, The Future of Technology
While attending HP’s Discover event (disclosure – HP covered some of my expenses for attending the event) in Frankfurt in December I was invited to take part in an interview alongside fellow Antipodean...
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Removing the Barriers to Cloud Adoption
Cross posted from the Cloudability blog… I spend my life doing a bunch of different things – but whether I’m investing, commentating on the technology industry, advising a startup or consulting to a...
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What will the Organisation of the Future Look Like?
Cross posted from the Australian Salesforce blog (hence the UK English spelling of Organization!) – disclosure: Salesforce is a consulting client Twenty or so years ago I undertook a course looking at...
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Seneca – Cloud Collaboration for Musty Old Boardrooms
I like to see cloud technologies being applied to sectors where they’ve not generally been prevalent. Want an example of an old world part of business that is still steeped in traditional ways of doing...
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